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NHS Highland: Scottish health board fined £180,000 over death of Colin Lloyd who fell from hospital bed three times

NHS Highland: Scottish health board fined £180,000 over death of Colin Lloyd who fell from hospital bed three times

A Scottish NHS board has been fined £180,000 over the death of a pensioner who fell from his hospital bed three times.

NHS Highland had previously admitted a breach of health and safety regulations at Inverness Sheriff Court.

The court was told 78-year-old Colin Lloyd was admitted to Raigmore Hospital on 6 February 2019 following a fall at home.

He was assessed as unsuitable for bed rails but was at “high risk” of falling and required one-to-one care and observation.

The room Mr Lloyd was transferred to was managed by a staff nurse who was looking after two rooms of six beds and assisting in triage in another room, meaning he did not receive the one-to-one care needed.

During his time in hospital, he fell from the bed three times.

He suffered bleeding in the brain, and after his condition worsened, he died on the ward on 16 February 2019.

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‘The tragic death could have been prevented’

The Crown Office claimed staff repeatedly made requests for additional nurses to help provide the care Mr Lloyd needed as there were new admissions to look after and other patients with enhanced needs.

The prosecutor stated at the time there was no apparent overall view of staffing requests across wards or formal system in place to escalate unfilled staffing requests or to review the situation to look for alternative solutions.

Speaking after sentencing, Debbie Carroll, of the Crown Office and Procurator Fiscal Service, said: “The tragic death of Colin Lloyd could have been prevented had suitable and sufficient measures been put in place.

“Highland health board failed to have effective arrangements and control measures in place to prevent or mitigate falls to patients identified as being at risk and, as a result, Colin Lloyd suffered fatal head trauma.

“This prosecution should remind duty holders that a failure to manage and implement effective measures can have fatal consequences and they will be held accountable for this failure.”

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‘We are deeply sorry’

NHS Highland apologised for the failures made during Mr Lloyd’s care.

Fiona Hogg, director of people and culture, said: “We are deeply sorry for the failures identified in our care that led to the death of a patient at Raigmore Hospital in 2019.

“We recognise the lasting hurt this will have caused to those who loved and cared for Mr Lloyd and we are sorry for letting them down. Our internal review following the incident identified several areas of improvement and, as a result, we have made a number of changes to our systems and practice.

“This includes clearer, more responsive processes for escalating staff shortages, the introduction of volunteers to provide additional support and companionship for older people in the acute hospital setting, and enhanced training for staff caring for people who are at risk of falling.”