Over 23,000 Chevy Equinox EVs hit with a recall for this weird reason

GM issued a recall for over 23,000 2024 Chevy Equinox EV models due to a unique situation where they may not make enough noise.

Chevy Equinox EV hit with recall over sound alert system

The nearly silent ride is one of the best things about driving an electric vehicle, but Chevy’s electric SUV might be a little too quiet.

In a letter to the National Highway Traffic Administration (NHTSA) on September 30, GM issued a safety recall for certain 2024 Chevy Equinox EVs.

The recall affects 23,700 electric Equinox models due to a potentially faulty pedestrian alert sound system. GM said in the letter that the sound system might not make enough noise to alert those around the vehicle when traveling at low speeds or shifting into drive.

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As a result, the Equinox EV may fail to meet the safety standards required for the Federal Motor Vehicle Safety Standard (FMVSS) No 141, “Minimum Sound Requirements for Hybrid and Electric Vehicles.”

After an investigation, GM found that Chevy Equinox EV models built between August 8, 2023, and August 28, 2024, may have incorrect software installed.

GM is not aware of any incidents, but issued the recall out of an abundance of caution. The company is still developing a fix, but said impacted vehicles will require an update to the body control module (BCM), rather than a total replacement.

Owner letters are expected to be mailed out on November 10, 2025. You can contact Chevrolet’s customer service at 1-800-222-1020 with any questions. GM’s recall number is N252527170.

You can also call the National Highway Traffic Administration Safety Hotline at 1-888-327-4236 or visit the nhtsa.gov website for more information.

The recall comes as the Chevy Equinox EV remains one of the most popular electric vehicles in the US. In fact, it’s now America’s best-selling EV outside of the Tesla Model Y and Model 3.

After introducing the 2025 model year last year, starting at under $35,000, Chevy Equinox EV sales have surged. The recall is limited to 2024 Equinox models built during the suspected manufacturing window. Vehicles produced outside the window, including 2025 models, are not included.

Although the $7,500 federal tax credit expired on September 30, GM will continue offering it through leasing for Chevy, GMC, and Cadillac EVs.

The 2025 Chevy Equinox EV is tempting with a starting price of $34,995 and a driving range of 319 miles. Curious to see one up close? You can use our link to find Chevy Equinox EVs available near you (trusted affiliate link).