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Tesla offered many Cybertruck trade-ins above purchase price in apparent glitch

Tesla offered many Cybertruck trade-ins above purchase price in apparent glitch

Over the weekend, Tesla began offering many Cybertruck trade-in estimated values above the original purchase price, apparently due to a glitch in its system.

Tesla offers online trade-in estimates for individuals considering purchasing a vehicle from them.

Over the last few days, Cybertruck owners who submitted their vehicles through the system were surprised to see Tesla offering extremely high valuations on the vehicle, often above what they originally paid for the electric truck.

Here are a few examples:

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  • $79,200 for a 2025 Cybertruck AWD with 18,000 miles. Since this is a 2025 model year, it was eligible for the tax credit and Tesla is offering the same price as new without incentive.
  • Here Tesla offered $118,800 for a 2024 Cybertruck ‘Cyberbeast’ tri-motor with 21,000 miles.
  • In this example, Tesla offers $11,000 more than the owner originally paid for a 2024 Cybertruck.

The trade-in estimates made no sense. Tesla has been known to offer more attractive estimates online and then come lower with the official final offer, but this is on a whole different level.

Some speculated that Tesla’s trade-in estimate system was malfunctioning, while others thought Tesla was indirectly recalling early Cybertrucks.

It appears to be the former.

Some Tesla Cybertruck owners who tried to go through a new order with their Cybertruck as a trade-in were told by Tesla advisors that the system was “glitching” and they would not be honoring those prices.

Tesla told buyers that it would be refunding its usually “non-refundable” order fee.

Electrek’s Take

That’s a weird glitch. I assume that it was trying to change how the trade-in value would be estimated and the new math didn’t work for the Cybertruck for whatever reason.

It’s the only thing that makes sense to me.

The Cybertruck’s value is already quite weird due to the fact that Tesla still has new vehicles made in 2024, which are not eligible for the tax credit incentive, while the new ones made in 2025 are eligible.

There’s also the Foundation Series, which bundles many features for a $20,000 higher price.

All these things affect the value and can make it hard to compare with new Cybertrucks offered with 0% interest.

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