HSBC customers have been left without online and mobile banking services on Black Friday.
The bank said it is investigating the issue “as a matter of urgency” and apologised to customers.
It’s working to restore mobile and online banking service, HSBC said, including authorising online card purchases via the app.
An update will be shared as soon as possible, the lender added.
As today is the last Friday of the month it’s likely to be pay day for many across the UK.
Many may wish to check their balance to decide on Black Friday shopping which is today.
“We understand this is really frustrating for some of our customers, and we are really sorry for the inconvenience,” HSBC said.
This breaking news story is being updated and more details will be published shortly.
Please refresh the page for the fullest version.
You can receive Breaking News alerts on a smartphone or tablet via the Sky News App. You can also follow @SkyNews on X or subscribe to our YouTube channel to keep up with the latest news.
